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đ Privacy Policy
Last updated: 24 July 2025
1. Who We Are â Data Controller
FORMARESTO LLC (Domestic LLC # 0008019177, State of New Mexico, USA)
1209 Mountain Road Place NE, Suite R, Albuquerque, NM 87110, USA
đ§ info@formaresto.com (data-protection contact)
2. What Data We Collect
Identification data: name, email, company, postal address
Payment data: transaction ID, last 4 card digits, billing address (via Stripe)
Usage & technical data: IP, device/browser, pages viewed, course progress
Support data: ticket messages, chat logs, attachments
FORMARESTO LLC does not collect or use your data to promise financial results.
Our data processing is strictly limited to the execution of our educational services.
FORMARESTO LLC does not knowingly collect personal information from anyone under the age of 18.
If you are a parent or guardian and believe that a minor has provided us with personal data, please e-mail us at info@formaresto.com so that we can delete it.
3. Purposes & Legal Bases (GDPR art. 6)
Process orders & deliver training â Contract §1-b
Billing, accounting, tax compliance â Legal obligation §1-c
Customer support â Legitimate interest §1-f
Site security & analytics â Legitimate interest §1-f
Marketing emails / newsletters â Consent §1-a
4. Recipients & International Transfers
Stripe Payments Europe Ltd. (USA / EEA) â SCC 2021 + EU-US DPF
Systeme.io Inc. (USA) â SCC 2021
OVH SAS (France) â intra-EU hosting
Google LLC (USA) â SCC 2021 + IP pseudonymisation
5. Retention Periods
Invoices & order logs: 10 years (EU/FR tax law)
Support tickets: 3 years after last interaction
Marketing contacts: 3 years after last email activity
Security logs: 12 months (FR Decree 2021-1362)
Back-ups encrypted, rotated every 30 days
6. Your Rights
Access âą Rectification âą Erasure âą Restrict/Objection âą Portability
Write to info@formaresto.com (reply †30 days; ID proof may be requested).
You may complain to your local authority â France: CNIL (cnil.fr).
No automated decision-making or profiling that produces legal effects.
7. Data Security
ISO 27001-certified servers (OVH FR, Systeme.io USA), TLS 1.3, MFA, encrypted backups.
8. Transfers Outside the EU
USA processing relies on SCC 2021 and, where applicable, the EU-US Data Privacy Framework.
9. Cookies & Trackers
Essential cookies (session, language)
Statistics: Google Analytics 4 (IP truncated) â consent
Marketing: Meta/Facebook Pixel â consent
Manage preferences via the cookie banner or your browser.
10. Contact
Questions? info@formaresto.com â response within 48 business hours.
đ Politique de confidentialitĂ©
DerniĂšre mise Ă jour : 24 juillet 2025
1. Responsable du traitement
FORMARESTO LLC (Domestic LLC n° 0008019177, Ătat du Nouveau-Mexique, USA)
1209 Mountain Road Pl NE, Suite R, Albuquerque NM 87110 USA
đ§ info@formaresto.com (contact donnĂ©es personnelles)
2. Données collectées
Identification : nom, e-mail, raison sociale, adresse
Paiement : ID transaction, 4 derniers chiffres carte, adresse de facturation
Technique & usage : IP, navigateur, pages visitées, progression formation
Support : messages, piĂšces jointes des tickets
FORMARESTO LLC ne collecte ni nâutilise vos donnĂ©es dans le but de promettre des rĂ©sultats financiers.
Nos traitements sont strictement liĂ©s Ă lâexĂ©cution de nos services pĂ©dagogiques.
FORMARESTO LLC ne collecte pas sciemment de données concernant des personnes ùgées de moins de 18 ans.
Si vous ĂȘtes parent ou tuteur et pensez quâun mineur nous a transmis des donnĂ©es personnelles, veuillez nous contacter Ă info@formaresto.com afin que nous puissions les supprimer.
3. Finalités & bases légales (art. 6 RGPD)
ExĂ©cution des commandes â Contrat §1-b
Facturation & obligations fiscales â Obligation lĂ©gale §1-c
Support client â IntĂ©rĂȘt lĂ©gitime §1-f
SĂ©curitĂ© du site & statistiques â IntĂ©rĂȘt lĂ©gitime §1-f
Prospection / newsletter â Consentement §1-a
4. Destinataires & transferts
Stripe Payments (USA/EEE) â SCC 2021 + DPF UE-USA
Systeme.io (USA) â SCC 2021
OVH SAS (France) â hĂ©bergement UE
Google LLC (USA) â SCC 2021 + IP anonymisĂ©e
5. Durées de conservation
Factures & historiques commandes : 10 ans
Tickets support : 3 ans aprĂšs derniĂšre interaction
Prospection inactive : 3 ans aprĂšs dernier contact
Journaux sécurité : 12 mois
Sauvegardes chiffrées, rotation 30 jours
6. Vos droits
AccÚs ⹠Rectification ⹠Effacement ⹠Limitation/Opposition ⹠Portabilité
Demande Ă info@formaresto.com (rĂ©ponse sous 30 jours, piĂšce dâidentitĂ© possible).
RĂ©clamation : autoritĂ© de contrĂŽle â en France, CNIL (cnil.fr).
Aucun profilage ni décision automatisée produisant des effets juridiques.
7. Sécurité
Serveurs ISO 27001 (OVH FR, Systeme.io USA), chiffrement TLS 1.3, MFA, sauvegardes chiffrées.
8. Transferts hors UE
Traitements aux USA basés sur SCC 2021 et, le cas échéant, Data Privacy Framework UE-USA.
9. Cookies
Cookies essentiels (session, langue)
Statistiques : Google Analytics 4 (IP tronquĂ©e) â consentement
Marketing : Pixel Meta/Facebook â consentement
Gérez vos préfÚrences via la banniÚre cookies ou votre navigateur.
10. Contact
Questions ? info@formaresto.com â rĂ©ponse sous 48 h ouvrĂ©es.